How To Use This Website

In desktop/laptop monitor venue, in the top right area there is a Log in button and a Sign up button. Log in allows you to to bring up your registered customer data. This saves you time if you are returning to check on an order or want start a new order. To create and save your customer data, use the Sign up button. If you do not want to save your data, you can skip these buttons and continue into the website. In tablet or phone screen venues, the buttons appear differently. Use the green circle with a human icon to access Log in & Sign in.

There are three ways to look for your item:

1.) Use the Search box.  Enter anything you know about your toilet such as the brand, any numbers, or a model name.  Scroll to find your item. In mobile venue, use the green circle with magnifying glass.

2.) Under the Brands drop-down menu, choose your brand to see everything in the store for that brand. In mobile venue, use the green circle with three bars.

3.) Under the Products drop-down menu, choose a product type to see everything in the store for that product type.

If you do not know your toilet brand, model number - Go to Identify Your Toilet

If you know a number, but not the brand name, Click Here to go to the Cross-reference information on our I.D. page.

For many, many answers to common questions - go to our FAQs page (Frequently Answered Questions) listed in the menu at the top of the page.

If you're really bored, click on our YouTube link under Social Media.


Toilet Seats:

For normal, typical, standard type toilets, begin with our Color-To-Match® program. Here you can choose Round/Regular/Plain bowl size or Elongated bowl size for normal style toilet in 100 colors.

If your toilet is not a normal, typical, standard type, we might have a seat for you. We can supply seats for these special toilets: American Standard Roma, Luxor, Carlyle, Norwall, Ellisse and Baby Devoro; Case one-piece; Eljer Emblem; Jacob Delafon Fleur; Kohler Champlain; Kohler Rochelle. Use the search box.


Trip levers, flappers, flush valves, fill valves, gaskets & bolts:

Contact the Mechanical Parts Department (our fulfillment affiliate)  at 603-649-9100 M- F, Eastern Time or Email: TOT@TheAnswerLine.com

To learn vocabulary about toilets and their parts, visit our Toilet Glossary.