Return Policy:

Restocking/Handling fees apply on returned items unless there has been error on our part.  Unauthorized returns are accessed 100% restocking fee.  Contact us within seven (7) days of arrival to request a Return Goods Authorization.  Standby for RGA.  RGA will contain the return-to address.  The return address may vary from the shipped-from address.

Tank Lids:                            - $36.00

Tanks:                                  - $70.00

Bowls:                                  - 30%

Bolt Caps:                            Non-returnable.

Seats:

American Standard                   - 25%

Case                                          - 25%                                                             

Color-To-Match, exchange         - 30% 

Color-To-Match, refund              - 50%

Color-To-Match, ID service - Non-refundable

Eljer                                         - 25%

Eljer Emblem, exchange         - 50%

Eljer Emblem, refund               - 100%

Jacob Delafon Fleur                - 50%

Kohler Champlain                   - 50%

Kohler Rochelle                      -  30%

Unauthorized Returns             - 100%

Clearance Center                   - 100%

Custom painted                      - 100%

650-483-1139 - Pacific Time

Gary@Tjader.com - 24/7/365